Good to know

Here is some useful and important information for anyone booking a holiday at the Hotel Weiss.

Booking conditions:

To confirm your room reservation, a deposit of 30% is payable by bank transfer to: Hans Weiss, Vinschgauerstr. 38, I-39020 Partschins
Raiffeisenkasse Partschins IBAN: IT 72 W 08175 58691 000301008528 BIC: RZS BIT 21125

Cancellation of your holiday

Cancellation fees and travel cancellation insurance

Cancellations are annoying, but something can happen to anyone. If you cancel a booked hotel stay late or not at all, or if you cancel it early, cancellation fees will be charged. There is no right of withdrawal in the sense of the consumer protection code - nevertheless we grant you the cancellation conditions listed below. In order to keep you free of any expenses in such cases, we recommend that you take out travel cancellation insurance.

 

 Cancellation fees 2024

- more than 60 days before departure: free of charge cancellation fee
- from 60 days to 30 days before departure: 40% of the booking value
- after that we charge 90% of the booking value

in case of early departure, late arrival or no show we will charge a cancellation fee in the ammount of 90% paid of the missing days.

Cancellations are valid only in written form.

Special prices and flat rates

Please note that our special prices and flat rates for weekly packages are only applicable for the entire stay.

Arrival - Departure

Rooms are available for use from 3 p.m. on your day of arrival. Please vacate your room by 10 a.m. on your day of departure.
Please inform us in advance if you plan to arrive after 6 p.m.

Pets

Dogs are welcome by prior arrangement. However, please note that dogs are not allowed in the dining room, on the lawn/sun terrace, or in the wellness area; or indeed on the terrace area during meal times. We charge € 10.00 per day for pets, excluding food.

Payment:

Your invoice will be ready at the reception desk from 8 a.m. onward on your day of departure.
Accounts can be paid in cash (up to a maximum of € 1.999) or with an EC card (within the set limits). We also accept the following credit cards: VISA, EUROCARD, MASTERCARD.